RETURNS POLICY
How to Make a Return
You have up to 10 days from the date of delivery to return items purchased at www.linknewyorkcity.com. All sale items are final sale and cannot be returned for refund or exchange, excluding full-price items on promotion. You may return qualifying items via mail for a full refund in the original form of payment, excluding shipping charges, and postmarked within 10 days of the date of delivery. The merchandise must be unworn and have original tickets and/or tags attached.
To start a return visit returns www.linknewyorkcity.com
If you have questions about any return, please email info@linknewyorkcity.com
We cannot process exchanges; a new order must be placed on www.linknewyorkcity.com
Please allow 7 days for returns to be processed upon receipt in our Returns Center. It is the customer's responsibility to pay for the shipping of returned, unwanted items.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
SHIPPING POLICY
Free Economy Ground Shipping on Orders $250+
This promotion is valid for www.linknewyorkcity.com orders in the amount of $250 or more in the same order. Qualifying amount applies to merchandise shipped via Economy shipping to US domestic ground locations, excluding Alaska, U.S. Virgin Islands, Hawaii, Puerto Rico, APO and PO addresses. Promotion excludes gift cards, applicable taxes and shipping & handling charges. The value of the offer is not redeemable for cash or equivalent. Not valid on prior purchases. Offer cannot be modified and is subject to change without notice. Qualifying purchase determined after discounts and before taxes, fees and shipping. Offer is not valid at leased and licensed locations. Offer subject to change without notice. Returns will result in a credit of the retail price less any applicable discount. Offer may be void if qualifying purchase is returned or exchanged. This offer may not be reproduced, sold, or exchanged.
SHIPPING METHODS
- Economy (4-6 business days) = $9.95
- Premium (2 business days) = $30.00
- Express (1 business day) = $35.00
Economy Shipping
Estimated Shipping & Delivery Times
|
Orders placed after 11:00 AM ET |
Estimated Ship Date |
Estimated Arrival Date |
|
Monday |
Tuesday |
4-6 Business Days |
|
Tuesday |
Wednesday |
4-6 Business Days |
|
Wednesday |
Thursday |
4-6 Business Days |
|
Thursday |
Friday |
4-6 Business Days |
|
Friday |
Monday |
4-6 Business Days |
|
|
|
|
|
|
|
|
Date determined by product availability.
Premium Shipping
Estimated Shipping & Delivery Times
|
Orders placed after 11:00 AM ET |
Estimated Ship Date |
Estimated Arrival Date |
|
Monday |
Tuesday |
2 Business Days |
|
Tuesday |
Wednesday |
2 Business Days |
|
Wednesday |
Thursday |
2 Business Days |
|
Thursday |
Friday |
2 Business Days |
|
Friday |
Monday |
2 Business Days |
|
Saturday |
Monday |
2 Business Days |
|
Sunday |
Monday |
2 Business Days |
Date determined by product availability.
Express Shipping
Estimated Shipping & Delivery Times
|
Orders placed after 11:00 AM ET |
Estimated Ship Date |
Estimated Arrival Date |
|
Monday |
Tuesday |
1 Business Day |
|
Tuesday |
Wednesday |
1 Business Day |
|
Wednesday |
Thursday |
1 Business Day |
|
Thursday |
Friday |
1 Business Day |
|
Friday |
Monday |
1 Business Day |
|
Saturday |
Monday |
1 Business Day |
|
Sunday |
Monday |
1 Business Day |
Date determined by product availability.
Shipping to P.O. Boxes
All shipments sent to P.O. boxes are sent Economy via UPS. Delivery is generally up to seven (7) business days.
Additional Questions
For additional questions, please contact our Customer Success team at info@linknewyorkcity.com. Our hours are 7 a.m. to 7 p.m. Central Time, Monday through Saturday (excluding holidays).